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Author Topic: Payment issue  (Read 5546 times)

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Payment issue
« on: December 10, 2015, 03:24:11 am »
We have been successfully using this service for a few days now and migrated dozens of accounts. Recently, $100 payment did not reflect correctly on the Dashboard. A further payment for $25 reflected correctly. We wrote to support at about this.

Now, as we were migrating, our balance has been dramatically reduced to $4 and no status update has been given to us. Please can any one of you respond as to what's going on? We have more migrations on the way!


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Re: Payment issue
« Reply #1 on: December 11, 2015, 01:50:20 am »
Thanks for writing us!  We saw your ticket, and took care of everything for you.  There was a blip with the PayPal payment posting, but that's since been resolved.  Thanks for being such a loyal customer!