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Author Topic: duplicates  (Read 4614 times)

Juri

  • Newbie
  • *
  • Posts: 1
duplicates
« on: July 13, 2012, 10:07:23 am »
Hi,
just to give you some feedback:
I went through the migration procedure with two IMAP accounts and the result was not good. After it was "finished", I had about 2000 duplicates in INBOX, it didn't dedupe anything.
Does this only work if the target server is empty?
Thanks,
Juri
« Last Edit: July 13, 2012, 02:27:30 pm by Juri »

MMM

  • Administrator
  • Newbie
  • *****
  • Posts: 18
Re: duplicates
« Reply #1 on: July 14, 2012, 08:34:17 pm »
Thanks for reporting this issue.

After investigating, we found that your destination email server (Exchange 2007) removes particular information from each message that we use to help detect duplicates.  This is our first time encountering this issue, but it appears to be a common issue with Exchange when email is forwarded to an external account.

Although this is not an issue from our end, we will implement a workaround so that others do not run into the same problem.

Thanks again,

The MoveMyMail Team